Privacy Policy

The Panday Group Privacy Policy

Effective as of, 2015

What Privacy Policy Covers

This Privacy Policy described how the Company may collect, use, store share and protect all personal and other information provided to it by you and any or all other users of the Site and the Services. For clarity, the Privacy Policy applies to the Site and Services, no matter how or when they are accessed. For the purposes of the Privacy Policy, the term ‘personal information’ is used to describe any information that could be used to identify a particular person. General or anonymous information provided by you, or collected from you, that does not disclose who you are is not considered personal information.

By using the Site and Services, or by creating an Account you expressly consent to our collection, use, disclosure and retention of your personal information as described in this Privacy Policy and in the Agreement. We may amend this Privacy Policy at any time by posting the amended terms on the Site, and all amended terms will take effect immediately after they are posted. We may also notify you by sending an e-mail to the address provided for in your Account.

Collection of Personal Information

You can browse the Site, and may be able to review certain Services, without providing any personal information. Once you register your Account or enter any personal information on the Site, you consent to us collecting your personal information and, further, you consent to the transfer and storage by us of the personal information in accordance with, without limitation, the Agreement and this Privacy Policy.

We may collect and store any information you enter when using your Account, the Site or the Services. This may include, but is not limited to:

(a)    information you provide us when registering for your Account or purchasing or selling Goods, including email address, phone number, physical contact information, and (depending on the service used) sometimes financial information, such as credit card or bank account numbers;
(b)   transactional information based on your activities on the Site or using the Services;
(c)    shipping, billing and other information you provide to purchase or ship Goods; and
(d)   additional personal information we ask you to submit to authenticate yourself or if we believe you are violating any of the terms and conditions of the Agreement, the Privacy Policy or any of the Company’s other policies.

Collection of Non Personal Information

Searches & Log Information

When you search the site and you are not logged into your Account, we may store the search terms and pages on the Site or Services that were visited. Other non personal information we may collect includes information sent to us by your computer. This information is associated with you personally only when you sign in with your Account, and includes but is not limited to:

(a)    device ID or unique identifier, device type, geo-location information, computer and connection information, statistics on page views, traffic to and from the sites, referral URL, ad data, IP address, browser type, browser language, date and time of Site access and other standard web log information; and
(b)   anonymous information collected through the use of cookies or other tracking tools.
Information Collected Outside the Site or Services

We may receive or collect supplemental information about you from third parties sources and add it to the information we have regarding your Account. This may include, but is not limited to additional information about you from a credit bureau or other sources, as permitted by law.

Using Cookies

We may collect anonymous information about your use of our site through cookies. The cookie, whether a session cookie or a persistent cookie, does not tell us who you are or disclose any personal information. Session cookies expire and no longer have any effect when you log out of your account or close your browser. Persistent cookies remain on your device until you erase them or they expire. We use these cookies to help us identify you as a user, customize our services, content and advertising and to measure promotional effectiveness.

You may receive cookies from third parties, known as service providers, that we have allowed on the Site and Services to assist us with various aspects of our web site operations. These services providers may place or recognize a unique cookie, sometimes called a third party cookie, on your browser.

Your browser software can be set to reject all cookies or to accept cookies only from the Site. If you reject our cookies, you may not be able to log in to your Account or use certain aspects of the Site or Services.

We will not rent, sell or share personal information about you with third parties except to provide you with a product or service specifically requested by you or as otherwise provided for in the section below titled ‘Disclosure of Personal Information’. In all other cases, we will ask for your permission before we disclose your personal information.

Authorized Use of Information (Personal or Other)

We collect information (personal and other) in order to provide and improve your access to, and experience with, the Site and Services. You agree that we may use your information (personal and other) to, without limitation:

(a)    provide you access to your Account, the Site and the Services and customer support you request;
(b)   send you technical notices, updates, security alerts and administrative messages;
(c)    operate and improve the Site and Services, including personalized services;
(d)   provide you with weekly promotional e-mails, which e-mails you may choose to opt-out of by providing us with reasonable notice;
(e)    prevent, detect, and investigate, fraud, security breaches, potentially prohibited or illegal activities, and enforce the terms of the Agreement;
(f)    customize, measure and improve the Site, Services or other content and advertising;
(g)   contact you, either via email or telephone, to resolve disputes, address Account issues or for other purposes authorized by applicable laws;
(h)   compare information for accuracy, and verify it with third parties; and
(i)     provide you other services requested by you as described when we collect the information.

Disclosure of Personal Information

We may disclose your personal information in order to comply with applicable laws, statutes or other legal requirements, enforce any and all of our policies, or to protect valid third party rights and interests. Such information, for whatever reason it is being disclosed, will always be disclosed in accordance with applicable laws and regulations.

We will not rent, sell or share personal information about you with third parties except:

(a)    when you sign up for or participate in any interactive area of the Site or Services; in which case, certain information about you may be displayed publicly;
(b)   if we have reasonable cause to believe your action are in violation of the terms of the Agreement; and
(c)    to provide you with a product or service specifically requested by you or as otherwise provided for in this section.

We may also share your personal information with:

(a)    partnered service providers who help us with business operations (such as, but not limited to, fraud investigations, bill collection, legal matters and website operations);
(b)   other users of the Site or Services, to the extent the personal information is required for a particular purpose authorized implicitly or expressly by you. For example, where you are involved in the purchase of Goods, the other user may view your email address and request and obtain your contact information and postal address to help complete the transaction;
(c)    other third parties to whom you explicitly ask us to send your information (or about whom you are otherwise explicitly notified and consent to when using a specific service);
(d)   law enforcement or regulatory agencies, or authorized third-parties, in response to a verified request relating to a criminal investigation or alleged illegal activity or any other activity that may expose us, you, or any other user to legal liability; and
(e)  credit bureaus.

In all other cases, we will ask for your permission before we disclose your personal information.

Social Media

We may also offer social sharing features and other integrated tools (such as the Facebook “Like” button), which let you share actions you take while using the Site or the Services with other media, and vice versa. The use of such features enables the sharing of information with your friends or the public, depending on the settings you establish with the entity that provides the social sharing feature.

Advertising and Analytics Services by Third Parties

We may also allow or hire third parties to serve advertisements on the Site on our behalf and to provide analytics services.

Some of these entities may use cookies, web beacons and other technologies to collect information about your use of the Site or Services and other websites, including your IP address, web browser, pages viewed, time spent on pages, links clicked and conversion information.  This information may be used by us or others to, without limitation, analyze and track data, determine the popularity of certain content, deliver advertising and content targeted to your interests on the Site or while using the Services.

Closing Your Account

Upon your request, and subject to the provisions in this section, we will close your Account.

In general, personal information from closed or inactive accounts will be deleted or rendered anonymous as soon as reasonably possibly after the account is closed or deactivated. Where reasonably required by an ongoing investigation, disputed matter, legal order or other similar reason, we may retain personal information from closed or inactive accounts for longer. Under such circumstances this information will be kept as long as it we deem is necessary, and to comply with any applicable law.

Application of the Privacy Policy

Except as otherwise expressly included in this Privacy Policy, this policy only governs the use and disclosure of personal or other information we collect from you. If you disclose your information to third parties while using the Site or the Services (for example the vendor of the Goods), different rules may apply to their use or disclosure of the information you provide to them. We do not control, and have no input into, the privacy policies of third parties, and you are subject to the privacy policies of those third parties where applicable.

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